topic Re: My Internet is not working in Full Fibre

My Internet is not working

BOOLEY1971 — Thu, 02 May 2024 17:46:42 GMT

I am a luddite. I have followed the guide and try to reset but I need assistance from a human being

Re: My Internet is not working

Debbie-TalkTalk — Fri, 03 May 2024 05:50:12 GMT

Hi BOOLEY1971

Please can you add your name and TalkTalk landline number to your Community Profile, we can then take a look at this for you.

Thanks

Debbie

Re: My Internet is not working

GazDouglas — Mon, 12 Aug 2024 17:29:27 GMT

My Internet is not working

Re: My Internet is not working

GazDouglas — Mon, 12 Aug 2024 21:37:55 GMT

Kerry

XXXXX REMOVED FOR SECURITY REASONS

Re: My Internet is not working

GazDouglas — Mon, 12 Aug 2024 21:38:23 GMT

Kerry

XXXXXXX REMOVED FOR SECURITY REASONS

Re: My Internet is not working

Gliwmaeden2 — Mon, 12 Aug 2024 21:43:18 GMT

@GazDouglas

Please never post personal information details in the public thread.

You need to go via your avatar, settings; Personal Information.....SAVE CHANGES.

I have removed your phone number from public view, but it had sat there for c 4 hours.

You need to start your own thread for a support issue that is unique to your account and line.

Please return to the message board and click on start a topic.

Your new thread will then be in a queue for attention from staff during the day.

Re: My Internet is not working

Anonymous — Tue, 13 Aug 2024 06:30:20 GMT

Hello,

Can you please update your community profile to include your:

Name
Telephone number
Alternative contact number

We'll then look into this further. Please do not post this information on this thread. Once you've updated your profile please post in your topic to confirm it's updated.

Thanks

Michelle