topic 900mb connection dropping to 94mb in Full Fibre

900mb connection dropping to 94mb

Ryano1 — Sun, 12 May 2024 08:58:40 GMT

Encountering a weird issue where my connection is dropping to 94mb up and down every few days. To restore full speed need to reboot the gateway eero. Another user encountered the same problem: https://community.talktalk.co.uk/t5/Full-Fibre/Repeated-problem-with-Eeros-and-Fibre-900/m-p/3039705#M27200 They seemed to resolve by swapping the Ethernet from the ONT to the gateway Eero. Having tried this, it seemed to work for a few days, but this morning speeds are back to 94mb. Any ideas anyone? Eeros are on the latest software.

Re: 900mb connection dropping to 94mb

KeithFrench — Sun, 12 May 2024 12:12:27 GMT

Try turning off the ONT for a full 30 mins & if it is still bad, connect a wired (Ethernet) device, if you have one, directly to the ONT in place of the Eero.

Re: 900mb connection dropping to 94mb

Anonymous — Mon, 13 May 2024 06:38:38 GMT

Morning,

How are you getting on? Did you try powering down the ONT and retest the speed again?

Thanks

Michelle

Re: 900mb connection dropping to 94mb

Ryano1 — Thu, 16 May 2024 19:03:11 GMT

I replaced the Ethernet cable again between the ONT and the Eero with a brand new Ethernet cable. This seems to have resolved the issue, as the speeds haven’t dropped for a couple of days. I’ll continue to monitor.

Re: 900mb connection dropping to 94mb

Anonymous — Fri, 17 May 2024 05:25:42 GMT

Morning,

Thanks for the update and I'm glad to hear this. We'll check back in with you on Monday to see how you're getting on.

Thanks

Michelle

Re: 900mb connection dropping to 94mb

Anonymous — Mon, 20 May 2024 05:43:18 GMT

Morning,

How have you found the connection/speeds over the weekend?

Thanks

Michelle