Why have I had to pay for another EERO for more coverage in my tiny home!!!

Corky1 — Thu, 16 May 2024 22:15:30 GMT

So i have been charged for another EERO so I can get Wi-Fi upstairs in my 2 bedroom house,, albeit with a small discount, like you were doing me a favour, why?

I am reading on this chat form that others are getting them for FREE!
My old service covered my whole house via copper line, I thought I was getting a better service by going FF, this is not acceptable so please put this right else I will be officially putting in an official complaint.

I have been a loyal customer since TT was firstborn, this is disgraceful behaviour in this day and age.

Re: Why have I had to pay for another EERO for more coverage in my tiny home!!!

Debbie-TalkTalk — Fri, 17 May 2024 05:30:39 GMT

Hi Corky1

I'm really sorry to hear this.

Can I just check, did you previously just have the one eero?

We can take a look at this for you.

topic Why have I had to pay for another EERO for more coverage in my tiny home!!! in Full Fibre

Why have I had to pay for another EERO for more coverage in my tiny home!!!

Re: Why have I had to pay for another EERO for more coverage in my tiny home!!!