Caller ID not working

MichaelJD — Fri, 17 May 2024 18:53:24 GMT

Hello

I have just purchased Full fibre 150.

I was sent a eero6 router and a DVA for my phone. I was worried when I saw only one output on the router as I have a few devices hard wired to current router.

I purchased a GB net gear mini switch to fix the issue. But now I see I don’t have Caller ID

is my mini switch causing the issue?

many thanks

michael

Re: Caller ID not working

Anonymous — Mon, 20 May 2024 05:50:13 GMT

Hi Michael,

I'm sorry for the delay. Does the Caller Display service work when the switch is removed? Does Caller Display show as active when you log into your My Account?

Thanks

Michelle

topic Caller ID not working in Full Fibre

Caller ID not working

Re: Caller ID not working