topic Re: connecting landline to EERO hub. in Full Fibre

connecting landline to EERO hub.

adeyread — Mon, 20 May 2024 11:02:38 GMT

Hi, recently signed up to Fibre150 and the EERO was sent to me. Everything was fine until I did not know where to plug the Landline phone in. Since found out I should have been sent a Digital Voice Adapter, but alas it was not in the package. Can somebody tell me how to get through to Talk Talk and discuss this as I`ve been on the chatline (with bot) and non of the subjects help me to get through to talk to anyone. thanks

Re: connecting landline to EERO hub.

Debbie-TalkTalk — Mon, 20 May 2024 11:08:33 GMT

Hi adeyread

Please can you add your name and TalkTalk account number to your Community Profile, we can then take a look at this for you.

Thanks

Debbie

Re: connecting landline to EERO hub.

adeyread — Mon, 20 May 2024 11:23:59 GMT

I have just added my account number and name to my profile. thank you.

Re: connecting landline to EERO hub.

Debbie-TalkTalk — Mon, 20 May 2024 11:25:19 GMT

Hi adeyread

Thank you 🙂

I can order the digital voice adapter, would you like me to do this now?

Re: connecting landline to EERO hub.

adeyread — Mon, 20 May 2024 11:37:23 GMT

yes please. 😊

Re: connecting landline to EERO hub.

Debbie-TalkTalk — Mon, 20 May 2024 11:44:04 GMT

Hi adeyread

No problem 🙂

The DVA is on the way, please allow 48hrs for this to arrive.

Please let us know how you get on.

Thanks

Debbie

Re: connecting landline to EERO hub.

adeyread — Mon, 20 May 2024 11:46:00 GMT

Many Thanks . I will let you.😊

Re: connecting landline to EERO hub.

Debbie-TalkTalk — Mon, 20 May 2024 11:47:50 GMT

Hi adeyread

Thank you 🙂

Debbie

Re: connecting landline to EERO hub.

Anonymous — Thu, 23 May 2024 07:12:34 GMT

Morning,

How are you getting on? Has the DVA arrived?

Thanks

Michelle

Re: connecting landline to EERO hub.

adeyread — Sun, 26 May 2024 18:53:21 GMT

Hi, Thanks for msg. Only just found it in the Spam...Received the DVA, Everything getting better. Didn`t realise until today that we had no phone. So I just took the power plug out and restarted it again and everything better.

Although I have to say the speed can be intermittent at the moment. Might do a speed test soon and see what happens then.

Thanks for your help.

Adey.

Re: connecting landline to EERO hub.

Chris-TalkTalk — Tue, 28 May 2024 07:27:24 GMT

Thanks for the update Adey 🙂

Chris

Re: connecting landline to EERO hub.

Blahblahblah1 — Mon, 30 Sep 2024 09:39:08 GMT

Im having the same issue? How do you get the gizmo you need - chat bots useless and one answers phones!

Re: connecting landline to EERO hub.

Anonymous — Mon, 30 Sep 2024 09:41:48 GMT

Hi @Blahblahblah1

Please can you create your own topic and we can look into this further for you.

Thanks

Michelle