topic Re: Returning my eero in Full Fibre

Returning my eero

Davielovat — Sat, 25 May 2024 09:21:39 GMT

Hi, I have not received a return package to my new address. Could this please be sent to me, so that I can return the eero.

Gliwmaeden2 — Sat, 25 May 2024 11:27:22 GMT

You'll need to complete your community forum profile details, @Davielovat.

Staff need this to identify your account. Go via your avatar and settings. From the drop down menu select Personal Information.

Add your Talktalk phone number or account number and your name.

In Private Notes, near the end of that section add your NEW address. SAVE CHANGES.

Staff will pick this up after the Bank Holiday.

If you need help sooner, use Chat or phone 03451 720088.

Chris-TalkTalk — Tue, 28 May 2024 06:33:59 GMT

Hi Davielovat,

If you still need the returns packaging can you please complete you community profile as Gliwmaeden2 requested

Thanks

Chris