topic Full fibre problems in Full Fibre

Full fibre problems

Sally_bakes — Wed, 29 May 2024 07:35:00 GMT

terrible service scince I had the full fibre. I keep loosing internet and this has been going in for nearly a week. No one has managed to sort this issue out for me. As everytime I call in to discuss the problem and follow the steps connection turns on for few mins then back off again.. The engineer that came over to install the fibre broadband. So unprofessional. I am appalled and disgusted with this service. I cannot wait to leave. I would never recommend anyone to join talk talk.

Re: Full fibre problems

Chris-TalkTalk — Wed, 29 May 2024 07:38:59 GMT

Hi Sally,

I'm sorry to hear that you are experiencing problems with your service. Can you please update your community profile to include your:

Name
Telephone number
Alternative contact number

We'll then look into this further. Please do not post this information on this thread. Once you've updated your profile please post in your topic to confirm it's updated.

Thanks

Chris