topic Re: Account Dashboard not available in Full Fibre https://community.talktalk.co.uk/t5/Full-Fibre/Account-Dashboard-not-available/m-p/3045563#M28185 <P>Hello again. Thank you for trying, but I have registered again and it all seems to work, but when I click to see my Dashboard I get the same error message.</P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="Brambles40_0-1717771664814.png" style="width: 400px;"><img src="https://community.talktalk.co.uk/t5/image/serverpage/image-id/70913iBC5978A6BBBD4785/image-size/medium/is-moderation-mode/true?v=v2&amp;px=400" role="button" title="Brambles40_0-1717771664814.png" alt="Brambles40_0-1717771664814.png" /></span></P><P>&nbsp;</P> Fri, 07 Jun 2024 14:48:00 GMT Brambles40 2024-06-07T14:48:00Z Account Dashboard not available https://community.talktalk.co.uk/t5/Full-Fibre/Account-Dashboard-not-available/m-p/3041895#M27597 <P>I have just moved house, which has given me a new account.&nbsp; Whenever I try to access the Dashboard from the drop down menu I get the following message.</P><H2>Oops!<BR />Sorry, we're unable to find the page you're looking for. Let's get you back on course...</H2><P>This happens on multiple devices and after clearing the cache and history.</P> Fri, 17 May 2024 20:17:13 GMT https://community.talktalk.co.uk/t5/Full-Fibre/Account-Dashboard-not-available/m-p/3041895#M27597 Brambles40 2024-05-17T20:17:13Z Re: Account Dashboard not available https://community.talktalk.co.uk/t5/Full-Fibre/Account-Dashboard-not-available/m-p/3044129#M28031 <P>Hi <a href="https://community.talktalk.co.uk/t5/user/viewprofilepage/user-id/635938">@Brambles40</a></P> <P>&nbsp;</P> <P>Can you try and re-register for My Account on our website <A href="https://www.talktalk.co.uk/login/" target="_blank">www.talktalk.co.uk/login/</A> using the email address they want to use.<BR />&nbsp;</P> <P>Thank you.&nbsp;</P> Fri, 31 May 2024 08:17:06 GMT https://community.talktalk.co.uk/t5/Full-Fibre/Account-Dashboard-not-available/m-p/3044129#M28031 Arne-TalkTalk 2024-05-31T08:17:06Z Re: Account Dashboard not available https://community.talktalk.co.uk/t5/Full-Fibre/Account-Dashboard-not-available/m-p/3044152#M28035 <P>Hi there. Thanks for the suggestion. I went through and re-registered. Still getting the same thing on the dashboard page.&nbsp;</P><BR /><IMG src="http://community.talktalk.co.uk/t5/image/serverpage/image-id/70836i1B12594DD5795AB6/image-size/large?v=v2&amp;px=999" border="0" alt="IMG_2399.jpeg" title="IMG_2399.jpeg" /> Fri, 31 May 2024 09:40:01 GMT https://community.talktalk.co.uk/t5/Full-Fibre/Account-Dashboard-not-available/m-p/3044152#M28035 Brambles40 2024-05-31T09:40:01Z Re: Account Dashboard not available https://community.talktalk.co.uk/t5/Full-Fibre/Account-Dashboard-not-available/m-p/3044573#M28094 <P>Ok Thank you, I have logged it as a fault.</P> Mon, 03 Jun 2024 13:34:20 GMT https://community.talktalk.co.uk/t5/Full-Fibre/Account-Dashboard-not-available/m-p/3044573#M28094 Arne-TalkTalk 2024-06-03T13:34:20Z Re: Account Dashboard not available https://community.talktalk.co.uk/t5/Full-Fibre/Account-Dashboard-not-available/m-p/3045556#M28184 <P>Hi @<SPAN style="background-color:rgb(255,255,255);color:rgb(46,46,46);font-size:13px;"><STRONG>Brambles40</STRONG></SPAN></P> <P>&nbsp;</P> <P>The faults team have asked if you can try to register again, they have done some work in the background.</P> <P>&nbsp;</P> <P>Thank you</P> Fri, 07 Jun 2024 13:42:45 GMT https://community.talktalk.co.uk/t5/Full-Fibre/Account-Dashboard-not-available/m-p/3045556#M28184 Arne-TalkTalk 2024-06-07T13:42:45Z Re: Account Dashboard not available https://community.talktalk.co.uk/t5/Full-Fibre/Account-Dashboard-not-available/m-p/3045563#M28185 <P>Hello again. Thank you for trying, but I have registered again and it all seems to work, but when I click to see my Dashboard I get the same error message.</P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="Brambles40_0-1717771664814.png" style="width: 400px;"><img src="https://community.talktalk.co.uk/t5/image/serverpage/image-id/70913iBC5978A6BBBD4785/image-size/medium/is-moderation-mode/true?v=v2&amp;px=400" role="button" title="Brambles40_0-1717771664814.png" alt="Brambles40_0-1717771664814.png" /></span></P><P>&nbsp;</P> Fri, 07 Jun 2024 14:48:00 GMT https://community.talktalk.co.uk/t5/Full-Fibre/Account-Dashboard-not-available/m-p/3045563#M28185 Brambles40 2024-06-07T14:48:00Z Re: Account Dashboard not available https://community.talktalk.co.uk/t5/Full-Fibre/Account-Dashboard-not-available/m-p/3045635#M28205 <P>Hello once more.&nbsp;<BR />I have just tried logging in again and it all appears to be working now.&nbsp;<BR /><BR /></P><P>I can get to the dashboard and it showing the correct info.&nbsp;<BR /><BR /></P><P>thank you for the assistance.&nbsp;</P> Sat, 08 Jun 2024 12:27:52 GMT https://community.talktalk.co.uk/t5/Full-Fibre/Account-Dashboard-not-available/m-p/3045635#M28205 Brambles40 2024-06-08T12:27:52Z Re: Account Dashboard not available https://community.talktalk.co.uk/t5/Full-Fibre/Account-Dashboard-not-available/m-p/3045908#M28259 <P>Thanks for trying I will go back to them.</P> Mon, 10 Jun 2024 09:19:06 GMT https://community.talktalk.co.uk/t5/Full-Fibre/Account-Dashboard-not-available/m-p/3045908#M28259 Arne-TalkTalk 2024-06-10T09:19:06Z