topic Re: T V box. in Full Fibre

T V box.

Talman — Tue, 11 Jun 2024 15:38:31 GMT

Just a quick question.

I now have full fibre, which I am very happy with. However for the last couple of days when I turn my Android TV box I have to reconnect it to the Internet to access the apps.

It only takes a second to do and is not really a hardship, but if I could get the box to stay connected it would be better! 😊

Any advice or help would be much appreciated.

Thank you Dave.

Re: T V box.

fr8ys — Tue, 11 Jun 2024 16:39:05 GMT

Your box should be permanently connected to allow for updates to the system to be installed and also the guide to be updated. You shouldn't ned to be re-connecting.

Have you tried forgetting the network on the box and then re-adding it? Also try rebooting your router.

If this does not work, then try factory resetting your box from the settings menu as, if there is a bug, this should clear it.

Hope this helps and please let us know how you get on.

Re: T V box.

Talman — Tue, 11 Jun 2024 18:55:41 GMT

Thank you for your advice and response. Okay I will give that a try and keep you posted!

Have a great evening. Dave.

Re: T V box.

Talman — Mon, 17 Jun 2024 19:02:34 GMT

Hi fy8ys

Just a quick message to let you know that resetting the box seems to have done the trick! 😊 Many thanks for your help and advice.

Best wishes Dave.