topic Re: https://talktalk.help in Full Fibre

https://talktalk.help

Billx — Sun, 02 Jun 2024 18:50:54 GMT

What's wrong with this website?

It takes one to TalkTalk Community website.

Billx

Re: https://talktalk.help

Chris-TalkTalk — Mon, 03 Jun 2024 06:46:37 GMT

Hi Bill,

Sorry, I'm not sure what the problem is, could you give a bit more information

Chris

Re: https://talktalk.help

Billx — Thu, 13 Jun 2024 20:14:42 GMT

Well, @Chris-TalkTalk, I expected to be taken to the talktalk.help website, not the community.talktalk.co.uk website.

Anyway, there is no talktalk.help website.

Bill

Re: https://talktalk.help

Gliwmaeden2 — Thu, 13 Jun 2024 20:29:17 GMT

It takes you to a list of helpful links, @Billx, some of which are on the community, some of which take you to other areas like the email log in pages.

So what's so unhelpful about that?

It simply depends on what you choose to click on. Nothing unusual about that as a "search for help" page.

Re: https://talktalk.help

Billx — Thu, 13 Jun 2024 20:30:36 GMT

Yes I understand that, @Gliwmaeden2

The whole of community.talktalk.co.uk is a help site, perhaps the help site. There is no point in creating a whole new help website, talkalk.help, only for it to redirect you back to community.talktalk.co.uk.

Bill

Re: https://talktalk.help

Gliwmaeden2 — Thu, 13 Jun 2024 20:33:01 GMT

But it doesn’t matter if the Web address says it's a community page. The point is these links take you to other non community pages too.

Why make an issue of it?

Re: https://talktalk.help

Billx — Thu, 13 Jun 2024 20:46:54 GMT

talktalk.help is a fully-fledged website. All the links I tried at talktalk.help, take you back to community.talktalk.co.uk.

All the help topics in talktalk.help are very similar to what's in community.talktalk.co.uk.

That's all.

Bill

Re: https://talktalk.help

ferguson — Thu, 13 Jun 2024 21:01:41 GMT

OK. I can't see any Full Fibre support question here. Please stop wasting our time. Topic locked.