topic Re: STILL NO CONNECTION SINCE THE 10th MAY. in Full Fibre

STILL NO CONNECTION SINCE THE 10th MAY.

Archers1 — Fri, 28 Jun 2024 11:00:35 GMT

This is beyond a joke now on my second account which apparently was going to sort this.

was told go live date of the 25th June. This has come and gone.

App shows still in progress and NO ONE IS CONTACTING ME.

PLEASE CAN SOMEONE PLEASE HELP ME

[removed image as contains personal information]

Re: STILL NO CONNECTION SINCE THE 10th MAY.

Chris-TalkTalk — Fri, 28 Jun 2024 10:58:36 GMT

Hi Archers1,

Apologies but could you please update your community profile to include your:

Name
Telephone number
Alternative contact number

We'll then look into this further. Please do not post this information on this thread. Once you've updated your profile please post in your topic to confirm it's updated.

Thanks

Chris

Re: STILL NO CONNECTION SINCE THE 10th MAY.

Archers1 — Fri, 28 Jun 2024 11:07:34 GMT

I have updated my profile with the information of my new account that they have asked me to set up for my new connection which isn't working yet.

been dragging on so long now

Re: STILL NO CONNECTION SINCE THE 10th MAY.

Debbie-TalkTalk — Fri, 28 Jun 2024 11:14:54 GMT

Hi Archers1

I have posted on your other topic to confirm that I have escalated this fault over to our faults escalation team to be investigated.

Re: STILL NO CONNECTION SINCE THE 10th MAY.

Archers1 — Mon, 08 Jul 2024 13:15:26 GMT

STILL NO CONNECTION

AWAITING SOMEONE TO CALL ME BACK