topic Re: Anydesk issues in Full Fibre

Anydesk issues

Gabor-K-77 — Thu, 11 Jul 2024 21:03:54 GMT

Ever since I switched to fiber broadband, I've been unable to use AnyDesk. I've reached out to TalkTalk for technical support, but they haven't been able to resolve the issue. I've checked my account privileges, and everything seems to be in order to allow access to AnyDesk.

Re: Anydesk issues

ferguson — Thu, 11 Jul 2024 22:43:10 GMT

Have you checked your HomeSafe settings in My Account?

https://community.talktalk.co.uk/t5/Articles/How-to-turn-off-homesafe/ta-p/2205184

Re: Anydesk issues

Karl-TalkTalk — Fri, 12 Jul 2024 06:09:20 GMT

Hi @Gabor-K-77

As ferguson advises, check scam protection is turned off in your home safe settings.

Thanks

Karl.