topic Re: No internet in Full Fibre

No internet

Anthonyjohnpennington — Sat, 20 Jul 2024 16:57:43 GMT

I have no internet

Re: No internet

Anthonyjohnpennington — Sat, 20 Jul 2024 16:58:32 GMT

Have no internet

Re: No internet

Gliwmaeden2 — Sat, 20 Jul 2024 18:34:09 GMT

@Anthonyjohnpennington, try to log this via Chat to get the ball rolling.

Opening hours are near the bottom of this link:

https://community.talktalk.co.uk/t5/Articles/How-to-contact-TalkTalk-Broadband/ta-p/2230529

Forum staff will be back from Monday.

It will be helpful if you could complete your community forum profile details for them to identify your account. Go via your avatar/name; settings; add your Talktalk phone number / account number in Personal Information.....SAVE CHANGES.

Re: No internet

ferguson — Sat, 20 Jul 2024 19:58:25 GMT

@Anthonyjohnpennington

Have you tried the various steps set out in the help page here?

Subject to that, follow the advice given earlier.

Re: No internet

Anonymous — Mon, 22 Jul 2024 06:45:57 GMT

Morning,

Can you please update your community profile to include your:

Name
Telephone number
Alternative contact number

We'll then look into this further. Please do not post this information on this thread. Once you've updated your profile please post in your topic to confirm it's updated.

Thanks

Michelle