Talktalk cancelled my service too early

Emi222 — Mon, 22 Jul 2024 01:18:31 GMT

I requested for my service to end on the 27th july when my contract ends.

However without even contacting myself, TT have stopped broadband service as of today.

I never agreed or requested this. I simply asked that it end on the 27th not 5 days early.

This is now a breach of contract on TT behalf.

No communication was given, no date, simply an automated email (found in spam) that TT would like me to stay.

Re: Talktalk cancelled my service too early

Arne-TalkTalk — Mon, 22 Jul 2024 11:31:54 GMT

Hi Emi222

Sorry that you are having problems.

Were you transferring to a new provider?

Account still shows as active.