topic Re: Cityfibre in Full Fibre

Cityfibre

itsmeacalling — Sat, 20 Jul 2024 06:12:59 GMT

Hi all,

TalkTalk installed free of charge Cityfibre FTTP just recently to my house. My current Fibre35 contract ended yesterday. Should I choose to move to another ISP will there be any charges made against me for leaving TalkTalk.

Any advice would be appreciated

Re: Cityfibre

Divsec — Sat, 20 Jul 2024 06:30:53 GMT

Hi @itsmeacalling once you are out of contract you are only liable to pay during the rolling 30 day notice period. It's weekend now so the authorative answer from Tt staff won't appear till Monday.

I suggest talking to TT on tel:03451720088.

Re: Cityfibre

itsmeacalling — Sat, 20 Jul 2024 06:34:58 GMT

Thank you I will do as you suggested

Re: Cityfibre

Arne-TalkTalk — Mon, 22 Jul 2024 13:59:54 GMT

Hi itsmeacalling

Your minimum term has ended so there are no cancellation fees, at the moment we are not able offer you Full Fibre (FTTP), im sure City Fibre will contact our marketing/sales teams in the near future to allow us to offer this to your property.

Regards