topic Re: Fibre 150 and voice package in Full Fibre

Fibre 150 and voice package

rab1949 — Wed, 24 Jul 2024 19:39:23 GMT

Today I upgraded my broadband and phone to fibre 150 and voice package. The advisor told me that I could still keep my landland as I use my phone a lot

Can anyone advise if this is the case as I have read somewhere that you lose your landland with this one which concerns me.

Re: Fibre 150 and voice package

ferguson — Wed, 24 Jul 2024 19:59:49 GMT

If you have specifically ordered a Full Fibre with VoIP package then your landline number will simply be switched from a copper to digital service.

Re: Fibre 150 and voice package

Gliwmaeden2 — Wed, 24 Jul 2024 20:03:17 GMT

Don't confuse "landline" with "TalkTalk number" @rab1949.

If it's possible to order VOIP with your Full Fibre order, go for it. So ask to keep your TT number with VOIP.

If you hang onto a copper "leave behind" option, it can require longer downtime to upgrade later.

Re: Fibre 150 and voice package

Arne-TalkTalk — Mon, 29 Jul 2024 12:11:03 GMT

Hi @rab1949

You have been on VOIP since 2023 so the only change will be the speeds.

Regards