topic Re: My box in Full Fibre

My box

Juneta — Wed, 31 Jul 2024 16:58:55 GMT

I can’t get subtitles on my new box ,when I tried I got half a picture which I couldn’t get rid off, did everything I was told but the instructions at one side I couldn’t get rid of I pressed everything on the remote but nothing worked .

Re: My box

fr8ys — Wed, 31 Jul 2024 17:45:45 GMT

Hi,

Sounds like your settings menu is stuck.

I've had this and I've found pulling the plug out and then restarting the box usually cures this.

As to subtitles, is this on apps or live TV?

Re: My box

Anonymous — Thu, 01 Aug 2024 06:03:36 GMT

Morning,

How are you getting on?

Thanks

Michelle