topic Re: No internet red light on BT open reach box in Full Fibre

No internet red light on BT open reach box

srjohnston80 — Thu, 01 Aug 2024 23:28:11 GMT

My internet was working fine. I have not had a single issue since I joined back in October last year.

My internet went down about 11:30pm on the 1st if August.

I currently have a red light on the BT open reach modem. Could I get a line check please?

srjohnston80 — Fri, 02 Aug 2024 07:57:06 GMT

Hi this can be closed off, the internet came back on about 6:30ish this morning. Been fine since.

Gliwmaeden2 — Fri, 02 Aug 2024 08:57:57 GMT

Thanks for letting us know.

😊

Chris-TalkTalk — Fri, 02 Aug 2024 11:23:05 GMT

Hi srjohnston80,

Glad to hear it's working again 🙂

Chris

srjohnston80 — Fri, 02 Aug 2024 12:43:15 GMT

Out of interest is it possible to know what caused the fault?

The internet was out from just after 11pm to just before 7am this morning.

Thanks,.

Stephen

Chris-TalkTalk — Fri, 02 Aug 2024 13:40:23 GMT

Hi Stephen,

I'm sorry, I don't know what the problem was but if you do experience any further problems please let us know

Chris