topic Re: Upgrading to Full Fibre in Full Fibre

Upgrading to Full Fibre

pickers — Thu, 08 Aug 2024 15:34:48 GMT

Hi - my Fibre 35 contract is coming to an end and I want to upgrade to Full Fibre. My two neighbours already have full fibre connections (not Talktalk). However when I checked in My Account it says that full fibre isn't available to my address at any speed . Curiously if I go into the Talktalk website as a new customer it tells me that full fibre is indeed available. Is there any way of checking which is correct?

Re: Upgrading to Full Fibre

ferguson — Thu, 08 Aug 2024 15:41:13 GMT

Your best bet is to contact customer services directly, either by phone, or chat, details here:

https://community.talktalk.co.uk/t5/Articles/How-to-contact-TalkTalk-Broadband/ta-p/2230529

Re: Upgrading to Full Fibre

pickers — Thu, 08 Aug 2024 15:42:58 GMT

Thanks