topic Re: Renewing contract in Full Fibre

Renewing contract

Fliproo11 — Fri, 09 Aug 2024 15:59:03 GMT

Phoned up today to discuss renewing my contract, 900mb fibre. The rep said special offer etc, we will give you the 900mb broadband, but also freehome WiFi, worth £8 per month. She could not explain what it was. I thought 900mb broadband WAS home wifi.

Any idea? I don't have any other products.

Re: Renewing contract

fr8ys — Fri, 09 Aug 2024 16:07:15 GMT

She probably meant Total Home WiFi.

Details are here.

https://www.talktalk.co.uk/broadband/wifi-hub/eero

Re: Renewing contract

Gliwmaeden2 — Fri, 09 Aug 2024 16:07:25 GMT

It's worth phoning up again and you might get a clearer explanation or even a better offer, @Fliproo11.

You are paying for Full Fibre Broadband and how you connect to a computer may be wired

Wifi is normally free but extra Eeros to improve the reach of the service would be extra with some packages.

Re: Renewing contract

Fliproo11 — Fri, 09 Aug 2024 17:45:07 GMT

I've already got two Eero's, so don't really need to "sign up" for an extra service worth £8 per month, even if it's included in a pack, once I have the extra zero, then it's not as if it will stop working