topic Re: TTalk has f...ed up MyAccount again in Full Fibre

TTalk has f...ed up MyAccount again

Billx — Wed, 28 Aug 2024 22:18:54 GMT

From MyAccount I navigate to https://service.talktalk.co.uk/billsandpayments/latestbill which is where I usually see my latest bill. Now this page has changed its mode, and just does the juggling balls act forever. So I have been disabled now from seeing the bill.

Previously, TTalk, when I upgraded to have the UK Calls Boost, with a new broadband contract, it messed up the new 'Contract Information' and the new 'Contract Summary'. I have still not been able to get those 2 new documents. I am still begging TTalk to do what needs to be done. This happened nearly 5 months ago

Bill

Re: TTalk has f...ed up MyAccount again

ferguson — Wed, 28 Aug 2024 20:09:22 GMT

That link gives me an "Oops." Try this one?

https://service.talktalk.co.uk/billsandpayments/latestbill

Re: TTalk has f...ed up MyAccount again

Billx — Wed, 28 Aug 2024 22:06:37 GMT

Thanks, @ferguson

But your address is exactly as mine.

Anyhow, I have to admit, that I overdid it a bit with my blocker. I have reversed it now, and all's OK.

Bill

Re: TTalk has f...ed up MyAccount again

Billx — Wed, 28 Aug 2024 23:52:09 GMT

Ah, but there's a new problem, but maybe related.

One has to be logged into MyAccount, to get to the link easily.

From the main page of MyAccount, one needs to go to the bottom of the page, and click 'Cookies and our policy'

In the 'Cookies and our policy' page, I would like to go to 'update your cookie preferences here', but I can't.

Is it possible to have the link updated please?

Bill