topic I need to access my lottery account but it thinks I’m not in the uk because ISP shows offshore in Full Fibre

I need to access my lottery account but it thinks I’m not in the uk because ISP shows offshore

Sunshinesally — Sun, 08 Sep 2024 08:28:54 GMT

Any advice how I can change this please?

Gliwmaeden2 — Sun, 08 Sep 2024 08:33:17 GMT

Don't use a VPN.

Or meanwhile use phone data to access the lottery site? Staff are not back before Monday, @Sunshinesally.

Anonymous — Mon, 09 Sep 2024 06:37:20 GMT

Morning,

Have you tried powering down the router for a full 30 minutes as this will reset the current session?

Thanks

Michelle