topic Fullfibre - in Full Fibre

Fullfibre -

frustrated32 — Thu, 12 Sep 2024 08:09:04 GMT

Since transferring to fullfibre I frequently lose Wifi and have to reboot. Wwhen trying to check connectivity I get the message that that cannot be checked as there arecopper cables as well as Wifi and engineers will be coming to sort but this never hapens. My contract ends shortly and I am reluctant to renew until this is sorted. If it rains or is windy I lose connection. Anyideas?

Re: Fullfibre -

Anonymous — Thu, 12 Sep 2024 08:20:11 GMT

Good morning,

I'm sorry to hear this. Are you using an eero or the Wifi Hub router please?

Thanks

Michelle