topic Re: land line telephone not working in Full Fibre

land line telephone not working

Metallica — Wed, 18 Sep 2024 10:33:17 GMT

Land line not working had full fiber fitted and land line has not worked since

Re: land line telephone not working

Chris-TalkTalk — Wed, 18 Sep 2024 10:41:16 GMT

Hi Metallica,

Can you please update your community profile to include your:

Name
Telephone number
Alternative contact number

We'll then look into this further. Please do not post this information on this thread. Once you've updated your profile please post in your topic to confirm it's updated.

Thanks

Chris

Re: land line telephone not working

Anonymous — Fri, 20 Sep 2024 07:11:17 GMT

Morning @Metallica

Do you still need assistance with this?

Thanks

Michelle

Re: land line telephone not working

Metallica — Fri, 20 Sep 2024 07:13:28 GMT

Hi yes please

Re: land line telephone not working

Anonymous — Fri, 20 Sep 2024 07:15:07 GMT

Morning,

Are you currently using an eero with the digital voice adapter or a Wifi Hub 2 router with the voice port on the back?

Thanks

Michelle

Re: land line telephone not working

Metallica — Fri, 20 Sep 2024 07:53:50 GMT

hi, I realy dont know

Re: land line telephone not working

Anonymous — Fri, 20 Sep 2024 07:59:23 GMT

Hello,

Ok, could you have a look at the below Help Guide please and let us know which set up you have?

Problems using your digital phone service - TalkTalk Help & Support

Thanks

Michelle