https://community.talktalk.co.uk/t5/Full-Fibre/Can-I-return-new-router-and-get-refund/m-p/3068511#M31651 <P>Hi <a href="https://community.talktalk.co.uk/t5/user/viewprofilepage/user-id/721810">@talkybirdie53</a></P> <P>&nbsp;</P> <P>Yes.</P> <P>&nbsp;</P> <P>The router should have a returns bag with it &nbsp;send it back and we will refund the charge.</P> Wed, 02 Oct 2024 12:38:07 GMT Arne-TalkTalk 2024-10-02T12:38:07Z https://community.talktalk.co.uk/t5/Full-Fibre/Can-I-return-new-router-and-get-refund/m-p/3068507#M31649 <P>I've just taken out a new contract with TalkTalk after previous one came to an end.&nbsp; They've sent me a new router and charged me £9.95 for it.&nbsp; I don't need the new router as my existing ones are working well.&nbsp; Is this possible?</P> Wed, 02 Oct 2024 12:09:57 GMT https://community.talktalk.co.uk/t5/Full-Fibre/Can-I-return-new-router-and-get-refund/m-p/3068507#M31649 talkybirdie53 2024-10-02T12:09:57Z https://community.talktalk.co.uk/t5/Full-Fibre/Can-I-return-new-router-and-get-refund/m-p/3068508#M31650 <P>I meant to say ... can I return the unwanted router and get a refund?</P> Wed, 02 Oct 2024 12:11:07 GMT https://community.talktalk.co.uk/t5/Full-Fibre/Can-I-return-new-router-and-get-refund/m-p/3068508#M31650 talkybirdie53 2024-10-02T12:11:07Z https://community.talktalk.co.uk/t5/Full-Fibre/Can-I-return-new-router-and-get-refund/m-p/3068511#M31651 <P>Hi <a href="https://community.talktalk.co.uk/t5/user/viewprofilepage/user-id/721810">@talkybirdie53</a></P> <P>&nbsp;</P> <P>Yes.</P> <P>&nbsp;</P> <P>The router should have a returns bag with it &nbsp;send it back and we will refund the charge.</P> Wed, 02 Oct 2024 12:38:07 GMT https://community.talktalk.co.uk/t5/Full-Fibre/Can-I-return-new-router-and-get-refund/m-p/3068511#M31651 Arne-TalkTalk 2024-10-02T12:38:07Z