topic Re: Ring doorbell wont lik to new Talk Talk Router in Full Fibre

Ring doorbell wont lik to new Talk Talk Router

Simon4848 — Sat, 05 Oct 2024 16:17:46 GMT

Hi,

I've upgraded my router, but my Ring doorbell gen. 2 won't find my WiFi. It says it will o ly work with a 2.4hz network.

My router is dual channel 2.4 and 5mhz. Is there a way of setting up the router so the doorbell will see the 2.4 mhz channel. I looked on the router site and the 2 channels appear separate? I'm not very technical so didn't change anything.

Thanks

Re: Ring doorbell wont lik to new Talk Talk Router

Divsec — Sun, 06 Oct 2024 08:37:25 GMT

Hi @Simon4848 if you were able to access the router gui (graphic user interface) to learn about the WiFi you might have been able to disable the 5ghz channel temporarily this should allow you to add the door bell.

Re: Ring doorbell wont lik to new Talk Talk Router

Anonymous — Mon, 07 Oct 2024 07:08:29 GMT

Hi Simon,

How are you getting on?

Thanks

Michelle

Re: Ring doorbell wont lik to new Talk Talk Router

Anonymous — Mon, 07 Oct 2024 09:02:49 GMT

Hi Simon,

What is the make and model of the router that you're using please and also which router were you previously using when the Ring doorbell worked ok?

Thanks

Michelle

Re: Ring doorbell wont lik to new Talk Talk Router

Anonymous — Tue, 08 Oct 2024 08:18:28 GMT

Morning Simon,

Do you still need assistance with this?

Thanks

Michelle