https://community.talktalk.co.uk/t5/Full-Fibre/Stuck-on-we-re-just-checking-your-account-former-Shell-Energy/m-p/3070962#M32094 <P>As a customer from Shell Energy, not only do I NOT get the 150Mbps speed promised, but I can never seem to check my account as the website does not complete the 'we're just checking you account' page. It literally just hangs there.&nbsp;</P><P>&nbsp;</P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="Powderhound_0-1728925491543.png" style="width: 400px;"><img src="https://community.talktalk.co.uk/t5/image/serverpage/image-id/72584i322C066A900CD890/image-size/medium/is-moderation-mode/true?v=v2&amp;px=400" role="button" title="Powderhound_0-1728925491543.png" alt="Powderhound_0-1728925491543.png" /></span></P><P>&nbsp;</P> Mon, 14 Oct 2024 17:06:33 GMT Powderhound 2024-10-14T17:06:33Z https://community.talktalk.co.uk/t5/Full-Fibre/Stuck-on-we-re-just-checking-your-account-former-Shell-Energy/m-p/3070962#M32094 <P>As a customer from Shell Energy, not only do I NOT get the 150Mbps speed promised, but I can never seem to check my account as the website does not complete the 'we're just checking you account' page. It literally just hangs there.&nbsp;</P><P>&nbsp;</P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="Powderhound_0-1728925491543.png" style="width: 400px;"><img src="https://community.talktalk.co.uk/t5/image/serverpage/image-id/72584i322C066A900CD890/image-size/medium/is-moderation-mode/true?v=v2&amp;px=400" role="button" title="Powderhound_0-1728925491543.png" alt="Powderhound_0-1728925491543.png" /></span></P><P>&nbsp;</P> Mon, 14 Oct 2024 17:06:33 GMT https://community.talktalk.co.uk/t5/Full-Fibre/Stuck-on-we-re-just-checking-your-account-former-Shell-Energy/m-p/3070962#M32094 Powderhound 2024-10-14T17:06:33Z https://community.talktalk.co.uk/t5/Full-Fibre/Stuck-on-we-re-just-checking-your-account-former-Shell-Energy/m-p/3070973#M32096 <P>For any problems with speeds, service, or your account, <a href="https://community.talktalk.co.uk/t5/user/viewprofilepage/user-id/51762">@Powderhound</a>, you need to contact Talktalk directly on 03451 720088 or Chat, and ask to speak to the&nbsp;<STRONG>Shell Migration team.&nbsp;</STRONG></P> <P>&nbsp;</P> <P>They both reopen at 9am.</P> Mon, 14 Oct 2024 19:58:26 GMT https://community.talktalk.co.uk/t5/Full-Fibre/Stuck-on-we-re-just-checking-your-account-former-Shell-Energy/m-p/3070973#M32096 Gliwmaeden2 2024-10-14T19:58:26Z