topic Re: eero coverage in Full Fibre

eero coverage

Frenchy1964 — Wed, 06 Nov 2024 08:22:28 GMT

Good morning ,

we have recently changed to full fibre and have installed the Eero router . We now seem to have a weak signal in the back of the house , ( where before it was fine ) is there anything we can do to boost the signal ?

thanks

Re: eero coverage

Anonymous — Wed, 06 Nov 2024 08:33:01 GMT

Morning,

I've included a Help Guide below,

Slow speeds on your eero network - TalkTalk Help & Support

How many eeros do you have please?

Thanks

Michelle

Re: eero coverage

Frenchy1964 — Wed, 06 Nov 2024 09:58:58 GMT

hi MIchelle ,

thanks for replying , we only have 1 eero , its not the speed were worried about its the coverage of signal ,it dosent seem to reach the back of the house !

regards

Re: eero coverage

Anonymous — Wed, 06 Nov 2024 10:00:07 GMT

Hello,

Can you please update your community profile to include your:

Name
Account number
Alternative contact number

We'll then look into this further. Please do not post this information on this thread. Once you've updated your profile please post in your topic to confirm it's updated.

Thanks

Michelle

Re: eero coverage

Frenchy1964 — Wed, 06 Nov 2024 13:27:18 GMT

updated

community profile !

Re: eero coverage

Frenchy1964 — Wed, 06 Nov 2024 13:29:34 GMT

hi MIchelle ,

thanks for replying , we only have 1 eero , its not the speed were worried about its the coverage of signal ,it dosent seem to reach the back of the house !

regards

Re: eero coverage

Debbie-TalkTalk — Wed, 06 Nov 2024 13:35:25 GMT

Hi Frenchy1964

I'm just sending you a Private Message.

Re: eero coverage

Frenchy1964 — Wed, 06 Nov 2024 17:59:29 GMT

Hi Debbie ,

please don’t think I’m stupid , but where can I see my private messages ?

thanks

Re: eero coverage

Gliwmaeden2 — Wed, 06 Nov 2024 18:05:20 GMT

@Frenchy1964, if a PM has arrived, or any notification, you'll see a number hanging around by your avatar, top right on a forum page.

Click your avatar to open up the profile area. Notifications are reached if you then click on the bell, PMs are accessed by clicking on the envelope.

Re: eero coverage

Debbie-TalkTalk — Thu, 07 Nov 2024 07:26:34 GMT

Hi @Frenchy1964

I've received your Private Message, I'm just replying to your message now.

Thanks 🙂