Router

Annemarie18? — Thu, 07 Nov 2024 20:38:47 GMT

Hi, I have closed my mother's account and wondering how I send the router back.

Re: Router

Gliwmaeden2 — Thu, 07 Nov 2024 21:14:49 GMT

If it's connected with her account, you'll need to put her address details in the Private Notes section of Personal Information.

Are you a Talktalk customer in your own right? Staff just need to be very clear which account is relevant as a tracking code will link the returns bag to the particular customer's account etc.

They can then keep track of exactly who has or hasn't returned specific equipment, @Annemarie18?.

So go via your avatar; settings; drop down menu. Your own details go in Personal Information and your mother's in Private Notes. Scroll down to find the button to SAVE CHANGES.

Staff can easily send out a returns bag to the address you specify in Private Notes.

Re: Router

Chris-TalkTalk — Fri, 08 Nov 2024 06:29:47 GMT

Hi Annemarie18,

I can see that Gliwmaeden2 has answered your question. If you need any further assistance just let us know

Chris

topic Router in Full Fibre

Router

Re: Router

Re: Router