topic Re: TalkTalk DSN (79.79.79.79) cannot resolve www.googleadservices.com in Full Fibre

TalkTalk DSN (79.79.79.79) cannot resolve www.googleadservices.com

RichardW3 — Thu, 07 Nov 2024 21:15:33 GMT

When I perform a google search on a product e.g. "double glazed sash windows" from any device in my home and click on a sponsored link, I'm presented with a "This site can't be reached www.googleadservices.com's server IP address could not be found Try: Checking the connection ERR_NAME_NOT_RESOLVED"

I can see the DNS settings on my iMac points to the Router (EERO) and it points to DNS 79.79.79.79 and 79.79.79.80, (these I've tried, but cannot change on my EERO router)

When I add an additional DNS 8.8.8.8 onto my iMac DNS Settings, the problem disappears, great! but I can't replicate this on my other devices (plus I shouldn't need to!)

Why doesn't the TalkTalk configured DNS resolve www.googleadservices.com

Re: TalkTalk DSN (79.79.79.79) cannot resolve www.googleadservices.com

ferguson — Thu, 07 Nov 2024 21:29:41 GMT

You can change the DNS settings on your eero if you turn off eero Secure, even if only temporarily. Then go to Settings > Network settings > DNS and enter whichever servers you prefer.

Re: TalkTalk DSN (79.79.79.79) cannot resolve www.googleadservices.com

Chris-TalkTalk — Fri, 08 Nov 2024 07:37:02 GMT

Hi Richard,

How are you getting on, have you tried ferguson's suggestion?

Chris

Re: TalkTalk DSN (79.79.79.79) cannot resolve www.googleadservices.com

RichardW3 — Fri, 08 Nov 2024 08:39:22 GMT

Hi Chris,

Yes I've changed the DNS on the eero router, I was struggling to find the eero secure settings on the app, I was expecting them to be accessible under settings, only to find they were under the home page!

Many thanks

Richard

Re: TalkTalk DSN (79.79.79.79) cannot resolve www.googleadservices.com

Chris-TalkTalk — Fri, 08 Nov 2024 11:51:46 GMT

OK thanks