topic Re: Upgrade Order to Full Fibre in Full Fibre

Upgrade Order to Full Fibre

GrantWilson88 — Fri, 08 Nov 2024 16:53:40 GMT

I completed an upgrade request to upgrade from Fibre 35 to Fibre 900 with Digital Voice on 28/10/24 with the engineer appointment being scheduled for 12/11/24 but as of today (08/11/24), I have yet to receive any further communication by email.

Should I have received an update if the appointment is in 4 days?

Re: Upgrade Order to Full Fibre

ferguson — Fri, 08 Nov 2024 17:22:00 GMT

You might do better to check directly with customer services as the support team here won't be back online until Monday.

https://community.talktalk.co.uk/t5/Articles/How-to-contact-TalkTalk-Broadband/ta-p/2230529

Re: Upgrade Order to Full Fibre

Arne-TalkTalk — Wed, 13 Nov 2024 11:13:25 GMT

Hi GrantWilson88

I can see a new order has been placed today

Apologies for any inconvenience caused