topic Re: Xbox series X problems with upnp. in Full Fibre

Xbox series X problems with upnp.

Aaron_Campion — Sat, 18 Nov 2023 18:42:14 GMT

So my xbox is stuck on moderate NAT type causing me match making issues on online games.

Its saying "upnp unsuccessful"

I've checked my router settings and upnp is enabled.

I've tried power cycling the router which seems to work for a little while but then the problem reappears.

My xbox is connected via Ethenet Cable. Problem also is happening on my sons xbox via wifi.

Any Ideas

Re: Xbox series X problems with upnp.

KeithFrench — Sun, 19 Nov 2023 09:13:15 GMT

UPnp is incredibly insecure and should never be used, port forwarding is much safer. That said, if you have either of the two Sagemcom WiFi Hubs there is a bug in V174 where UPnP does not work anyway.

Re: Xbox series X problems with upnp.

Aaron_Campion — Sun, 19 Nov 2023 09:46:00 GMT

Hi Keith,

im not really good with networking and have no clue about port forwarding. Unfortunately my Xbox needs UPnp to have an open NAT type. Any idea if talk talk are fixing this bug?

Re: Xbox series X problems with upnp.

KeithFrench — Sun, 19 Nov 2023 13:04:42 GMT

I have no timescales as to when this will be fixed.

I can help you with all aspects of port forwarding, but you will need to find out which TCP or UDP ports need to be opened.

You really do not want to go down the route of UPnP as I said it is totally insecure, it has the ability to open any ports particularly when controlled by malware & render your whole broadband open to attack.

Re: Xbox series X problems with upnp.

Aaron_Campion — Sun, 16 Jun 2024 11:59:05 GMT

Hi I posted this thread back in November.

is UPnp still bugged. It’s restricting me in matchmaking when playing games on my Xbox.

why have this not been fixed yet?

Re: Xbox series X problems with upnp.

KeithFrench — Sun, 16 Jun 2024 12:13:16 GMT

I will not know if it has been fixed until the new firmware is released & I have tested it. From what I am seeing, this will not be until near the end of this year.

Re: Xbox series X problems with upnp.

Aaron_Campion — Sun, 16 Jun 2024 12:15:08 GMT

Looks like i will look into leaving TalkTalk then. Been with them 7 years but this is a joke. Struggling to play online games due to the Nat type being moderate.

Re: Xbox series X problems with upnp.

KeithFrench — Sun, 16 Jun 2024 12:16:14 GMT

I am sorry, but just being a customer myself, there is nothing more I can do.

Re: Xbox series X problems with upnp.

Aaron_Campion — Sun, 16 Jun 2024 12:17:06 GMT

Do any staff monitor the forums?

Re: Xbox series X problems with upnp.

KeithFrench — Sun, 16 Jun 2024 12:18:42 GMT

Of course, they do, but not at weekends. I will escalate your dissatisfaction to them now & they should reply Monday or Tuesday.

Re: Xbox series X problems with upnp.

Aaron_Campion — Sun, 16 Jun 2024 12:21:03 GMT

Thanks for your help. Is it option to downgrade the firmware to when UPNP was working?

Re: Xbox series X problems with upnp.

KeithFrench — Sun, 16 Jun 2024 12:33:50 GMT

I doubt it very much, you will have to ask them.

Re: Xbox series X problems with upnp.

Anonymous — Mon, 17 Jun 2024 06:13:25 GMT

Morning,

Unfortunately it's not possible to downgrade the router firmware. The team are working on the new version of firmware.

Thanks

Michelle

Re: Xbox series X problems with upnp.

Aaron_Campion — Mon, 17 Jun 2024 06:22:24 GMT

This issue has been happening since November 2023. How long does it take to make a patch.

As I said I’ve been with TalkTalk 7 years. I’m not in contract anymore. I have already started looking elsewhere

Re: Xbox series X problems with upnp.

Chris-TalkTalk — Mon, 17 Jun 2024 08:40:34 GMT

Hi Aaron_Campion,

I can only apologies for any inconvenience.

Chris

Re: Xbox series X problems with upnp.

Aaron_Campion — Thu, 14 Nov 2024 08:49:12 GMT

Do we have any update regarding a patch to fix UPNP?

Re: Xbox series X problems with upnp.

Karl-TalkTalk — Thu, 14 Nov 2024 09:01:57 GMT

Hi Aaron

Your router has now been updated to firmware version 206.

Are you still seeing this issue currently.

Thanks

Karl.

Re: Xbox series X problems with upnp.

KeithFrench — Thu, 14 Nov 2024 10:54:36 GMT

Hi @Karl-TalkTalk @Aaron_Campion

V206, still does not work with UPnP. It seems slightly better in so much as I can detect my router & get its Public IP address via UPnP. However, I still cannot add any port forwarding rules. The TT Devices team are aware of my findings on this after I fully tested V206, as they were before.

Re: Xbox series X problems with upnp.

Karl-TalkTalk — Thu, 14 Nov 2024 11:05:06 GMT

OK, I'' wait and see if the devices teams have any updates.

Karl.

Re: Xbox series X problems with upnp.

Aaron_Campion — Sat, 16 Nov 2024 13:32:02 GMT

Hi just to confirm since you have updated my firmware I’m still getting UPNP errors on my Xbox resulting in moderate NAT type and still experiencing some issues when matchmaking.

do we have any idea when this will actually be fixed. I first reported this in November 2023