topic Re: £75 voucher in Full Fibre

£75 voucher

nickj2807 — Sat, 16 Nov 2024 10:42:08 GMT

I've just signed up for Full Fibre 500 through the affiliate for the £75 voucher - I haven't had any confirmation through Giftcloud and my order number doesn't begin with an 'N'. Giftcloud haven't responded to my request for an update. Can you please help?

Re: £75 voucher

KeithFrench — Sat, 16 Nov 2024 10:51:57 GMT

I have asked one of TalkTalk's support to pick your thread up and investigate it for you.

They aim to respond within 48 hours (Monday - Friday) excluding Bank Holidays, but if more urgent you can always try the Service Centre on 0345 172 0088. The posts are responded to in time/date order, oldest first.

To save yourself time, please make sure that your community profile includes your first & last names, broadband phone number & if possible an alternative contact number. This can be done by clicking on your Avatar picture and then clicking on "My Settings" followed by:-

Personal Profile > Personal Information

Otherwise, TalkTalk will not be able to tie up your forum username to your broadband account. Only you & TalkTalk have visibility of your details.

Re: £75 voucher

Arne-TalkTalk — Tue, 19 Nov 2024 12:31:46 GMT

Hi nickj2807

I have pm'd you the order reference,

Be aware vouchers can take upto 90 days after go live to be issued

Regards