topic Re: Returnpack not received in Full Fibre

Returnpack not received

libor1988 — Mon, 18 Nov 2024 21:03:19 GMT

I haven't received the return pack to send the Router! It has been months! I have received an email saying I haven't send it yet but how can I send it if I haven't received any return pack?!!

Help please

Re: Returnpack not received

ferguson — Mon, 18 Nov 2024 22:15:37 GMT

The support team here can arrange a returns bag for you, but you need to make sure that your personal details including TalkTalk phone number and/or account number are complete on your community profile (click here) so that they can link your forum identity with your account.

Re: Returnpack not received

Chris-TalkTalk — Tue, 19 Nov 2024 07:34:40 GMT

Hi libor1988,

I've ordered a returns bag. it should be with you within 5-10 working days

Chris

Re: Returnpack not received

libor1988 — Tue, 19 Nov 2024 18:48:03 GMT

Thank you.

Re: Returnpack not received

Anonymous — Wed, 20 Nov 2024 09:07:39 GMT

You're welcome 🙂

Thanks

Michelle