topic Re: Fibre 150 no or little reception upstairs in Full Fibre

Fibre 150 no or little reception upstairs

clifford106447 — Wed, 27 Nov 2024 22:44:23 GMT

I have fibre 150 with eero 6 mesh router. Ever since they installed it I have little or no reception upstairs. It's very bad. Can this be fixed with a extender. If so how much are they and how do I get one

Re: Fibre 150 no or little reception upstairs

Anonymous — Thu, 28 Nov 2024 06:37:55 GMT

Morning,

I'm sorry to hear this. Just to confirm, do you currently have one eero at the moment?

Thanks

Michelle

Re: Fibre 150 no or little reception upstairs

clifford106447 — Thu, 28 Nov 2024 20:00:41 GMT

Yes one eero 6 at the connection point into my house. My router used to be in the hall but when they installed fibre line they moved my connection point lnto my living room and I have had trouble with internet upstairs ever since.

Re: Fibre 150 no or little reception upstairs

Noah511 — Thu, 28 Nov 2024 20:59:56 GMT

Hi i am in the exact same position. No signal upstairs since installation. No signal out of the the room its in.

Re: Fibre 150 no or little reception upstairs

ferguson — Thu, 28 Nov 2024 21:09:52 GMT

@Noah511

I see you have started your own topic. Please wait for a response from the support team there.

Re: Fibre 150 no or little reception upstairs

Anonymous — Fri, 29 Nov 2024 07:14:31 GMT

Morning,

I'm just sending you a Private Message.

Thanks

Michelle