topic Re: My new hub has not arrived in Full Fibre

My new hub has not arrived

Venetianlucy — Thu, 05 Dec 2024 22:50:42 GMT

I am due to have Open Reach install full fibre to my flat on the morning of Tuesday, 10th December 2024, but as yet have not received the new hub from you.

Re: My new hub has not arrived

ferguson — Thu, 05 Dec 2024 23:01:14 GMT

There's still time. Which router/Hub do you have presently?

If you would like the support team here to look into this for you make sure that your personal details including TalkTalk phone number and/or account number are complete on your community profile (click here) so that they can link your forum identity with your account and then wait for them to respond.

Re: My new hub has not arrived

Karl-TalkTalk — Fri, 06 Dec 2024 08:13:00 GMT

As Ferguson advises, the hub still has a few days to arrive, what model is your current router as this may also be compatible.

Thanks

Karl.

Re: My new hub has not arrived

Anonymous — Tue, 10 Dec 2024 07:39:04 GMT

Morning,

How are you getting on? Has the router arrived?

Thanks

Michelle