topic Re: Commscope in Full Fibre

Commscope

Anonymous — Fri, 06 Dec 2024 18:44:29 GMT

My FTTP was installed yesterday and its working fine, when I checked the eero app i saw 4 connected devices three i recognised and one called Commscope which i didn't does anyone here know what it is?

I did search and find *removed* but still haven't a clue why i am seeing Commscope in the list of connected devices.

I hope someone here can help and thanks in advance if you can.

Re: Commscope

ferguson — Fri, 06 Dec 2024 18:45:57 GMT

You could try using the filters on your eero app to at least narrow down how the unknown device is connecting. I have removed the link, it is best not to post in public if there is the slightest suspicion.

Re: Commscope

Anonymous — Fri, 06 Dec 2024 19:20:56 GMT

I am very new to this i am not sure what you mean by filters.

I have taken the screen shots below to try to help members it says Activity 0 but i am sure yesterday it was connected and running.

Re: Commscope

Anonymous — Fri, 06 Dec 2024 19:24:50 GMT

Were the screen shots of no use?

Re: Commscope

Anonymous — Sat, 07 Dec 2024 12:53:59 GMT

Could i ask any members reading this to check their eero app and see if Commscope is listed under "devices online" or offline thanks.

Re: Commscope

ferguson — Sat, 07 Dec 2024 13:47:31 GMT

The first thing I did was looked at mine, but no. I think we have hit a bit of a dead end for now. Have you tried reaching out to eero support directly?

Re: Commscope

Anonymous — Sat, 07 Dec 2024 14:12:19 GMT

No i will try that thanks

Re: Commscope

Anonymous — Sat, 07 Dec 2024 18:52:45 GMT

Sorted.

Thanks to a couple of great members over at Thinkbroadband (hope i am allowed to post that) we finally got to the bottom of it.

I have a Freesat set top box which records and streams i tried to stream Netflix on it after blocking Commscope and it failed with an internet connection error popping up i unblocked Commscope and it worked again.

I hope this helps others in the future as there are *millions of these boxes out there.

Who manufactures freesat boxes?
As of 2024, Arris [ARRIS GLOBAL LTD] (Part of Commscope) Make the main boxes for Freesat
Current Model Numbers are UHD-X-**** these are smart boxes that can record multiply channels from the live TV broadcast and access via internet to Netflix, iPlayer.

*as Ferguson points out below that may be a bit of an exaggeration 😉

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Re: Commscope

ferguson — Sat, 07 Dec 2024 18:27:31 GMT

Hurrah! And thanks for sharing. 🙂

Re: Commscope

ferguson — Sat, 07 Dec 2024 18:31:37 GMT

And I saw you on thinkbroadband, it came up when I was searching for solutions! And I doubt "millions" of Freesat boxes, but point taken.

Re: Commscope

Anonymous — Sat, 07 Dec 2024 18:52:05 GMT

Post edited 😉

Thanks Ferguson