topic Eero pro 6 missing Eero secure and discover tab in Full Fibre

Eero pro 6 missing Eero secure and discover tab

Paulsomerton08 — Tue, 10 Dec 2024 17:05:59 GMT

I have recently switch to TalkTalk from Utility Warehouse who both use Eero's however Eero secure is missing from my TalkTalk Eero and I have phoned 3 times and been on live chat have been bounced around to Eero support and back to TalkTalk and no one seems to know anything or able to help and have there have been previous thread that have resulting in a happy outcome so hoping for the same.

Re: Eero pro 6 missing Eero secure and discover tab

fr8ys — Tue, 10 Dec 2024 17:34:27 GMT

Does this help you as it says it's included.

https://community.talktalk.co.uk/t5/Articles/About-eero-Secure/ta-p/2767555

Re: Eero pro 6 missing Eero secure and discover tab

Anonymous — Wed, 11 Dec 2024 11:09:16 GMT

Hi Paul,

Just to confirm, is it missing from the eero that we sent you?

Thanks

Michelle

Re: Eero pro 6 missing Eero secure and discover tab

Paulsomerton08 — Thu, 12 Dec 2024 18:03:40 GMT

Not to worry I have resolved it by removing the network from my account and then deleting my account that I had with my previous ISP. I then created a new account recreated my network and the eero secure then activated.

Re: Eero pro 6 missing Eero secure and discover tab

Anonymous — Fri, 13 Dec 2024 07:05:41 GMT

Morning Paul,

I'm glad to hear this and thanks for letting me know.

Thanks

Michelle