topic Re: Moved to TalkTalk from Shell in Full Fibre

Moved to TalkTalk from Shell

Lizzy15 — Tue, 10 Dec 2024 11:32:42 GMT

Hello,

Earlier this year I was a Shell broadband customer and was then moved over to TalkTalk. I recently tried to log in to my TalkTalk account using the email address that my bills are sent to. All I can see are previous deactivated services I’ve held with TalkTalk and not my current board and service. Can anyone tell me how I can add my current account please?

Thanks.

Re: Moved to TalkTalk from Shell

Arne-TalkTalk — Tue, 10 Dec 2024 11:51:55 GMT

Hi @Lizzy15

I have removed the old details

Can you try to register your new account https://www.talktalk.co.uk/login/

Any problems let me know.

Re: Moved to TalkTalk from Shell

Lizzy15 — Wed, 11 Dec 2024 10:11:28 GMT

Thank you, I’m logged in now.

Re: Moved to TalkTalk from Shell

Arne-TalkTalk — Wed, 11 Dec 2024 13:38:43 GMT

Happy to help.