topic Re: No internet in Full Fibre

No internet

Peely954 — Sun, 15 Dec 2024 13:26:14 GMT

Losing internet 5/6 times a day .

unplugged router , phone TalkTalk, still having same problem!!!

terrible service what can we do ???

Re: No internet

Anonymous — Sun, 15 Dec 2024 13:30:26 GMT

Do the lights on the ONT change when you lose internet?

Re: No internet

Gliwmaeden2 — Sun, 15 Dec 2024 14:23:51 GMT

@Peely954, please only post back on this thread.

Staff will respond during the day from Monday to Friday.

Posting on other customers' threads isn't going to be helpful as it pushes that thread back in the queue for attention.

Staff will respond to the original poster on each thread.

Re: No internet

Anonymous — Mon, 16 Dec 2024 10:40:45 GMT

Hi @Peely954

Thanks for creating your own topic.

Can you please update your community profile to include your:

Name
Telephone number or Account number
Alternative contact number

We'll then look into this further. Please do not post this information on this thread. Once you've updated your profile please post in your topic to confirm it's updated.

Thanks

Michelle