topic Re: Is the Eero just problamatic with iPhones or not? in Full Fibre

Is the Eero just problamatic with iPhones or not?

zyjack — Sun, 29 Dec 2024 19:03:07 GMT

I used to use iPhone 12's and it was horrific with both. But upgraded a 13 Pro Max and 15 Pro through work, which have both been fine for a few months.

Out of nowhere, my main one, the 15 Pro has fell off a cliff. 1-4mb download if I'm lucky... but mostly hitting max 100-110mb upload on multiple speedtests... not using the other right now to test. But this is exceptionally frustrating.

In the same location/desk... zero issues on 2 Macbooks, 1 iPad, a Desktop PC and PS5. So it's not my setup?

Oddly enough, if Eero let me force connect to the other Eero, the iPhone would work to reasonable speeds, but having to switch one Eero off to update and download on my iPhone at the cost of multiple other devices obviously isn't very ideal.

Re: Is the Eero just problamatic with iPhones or not?

ferguson — Sun, 29 Dec 2024 19:37:34 GMT

Interesting. Never had this issue myself with multiple iPhones being used in the home. Have you checked which of your eeros you are connected to when this happens?

Re: Is the Eero just problamatic with iPhones or not?

Anonymous — Sun, 29 Dec 2024 19:48:20 GMT

Have you checked which frequency its using i ask as my Android phone speeds dropped and when i checked somehow it had connected on 2.4 GHz not 5 GHz i forced it to forgot the wi-fi network then reconnected to it and it was fine.

Re: Is the Eero just problamatic with iPhones or not?

ferguson — Sun, 29 Dec 2024 19:41:58 GMT

The eero doesn't let you choose between channels. And iPhone isn't Android.

Re: Is the Eero just problamatic with iPhones or not?

Anonymous — Sun, 29 Dec 2024 19:51:39 GMT

Sorry i have edited it to make more sense (i hope)

Have you checked which frequency its using i ask as my Android phone speeds dropped and when i checked somehow it had connected on 2.4 GHz not 5 GHz i forced it to forgot the wi-fi network then reconnected to it and it was fine.

This also happened to a tablet i use and the same method fixed that.

Re: Is the Eero just problamatic with iPhones or not?

zyjack — Sun, 29 Dec 2024 20:08:06 GMT

Hi yes... the one in my office, where everything else (including apple products) in the room is working fine as expected.

If I power off that office eero, the phones will connect the eero close to socket at the other side of the house and downstairs, but at a substantial downgrade in what I'm paying for, but would be fine for phones, thus why I'm desperate for Eero to allow me to force me to connect to that one, seems a basic thing to add, but not happening.

As I said, even connected to the office eero, it gives me the upload speeds I'm paying for, so the dramatic dire performance in download is odd... why isn't it both being slow?

Re: Is the Eero just problamatic with iPhones or not?

ferguson — Sun, 29 Dec 2024 20:19:27 GMT

OK, you may find that repositioning the office eero helps. Even a bit of transient interference from other devices can play bad with overall connectivity. Avoid it being too near any other other electrical devices and in an open space.

Re: Is the Eero just problamatic with iPhones or not?

Anonymous — Tue, 31 Dec 2024 07:50:53 GMT

Morning,

How are you getting on?

Thanks

Michelle