topic Cant log into my account in Full Fibre

Cant log into my account

TOLT83 — Tue, 14 Jan 2025 13:54:04 GMT

I've recently swapped from my mums account over as she passed away but I am now unable to log in to my new account at all

Arne-TalkTalk — Tue, 14 Jan 2025 14:18:04 GMT

Can you add your account number to your community profile and I can check for you.

Thank you.

TOLT83 — Thu, 16 Jan 2025 09:19:26 GMT

Yeah of course

** removed **

Arne-TalkTalk — Thu, 16 Jan 2025 09:37:11 GMT

Hi TOLT83

The account looks correctly registered.

What error message do you get?

TOLT83 — Thu, 16 Jan 2025 13:16:36 GMT

I was getting a message to say I tried too many attempts and I was blocked. I'm in now though

Thank you for your help.

Arne-TalkTalk — Tue, 21 Jan 2025 12:16:31 GMT

Thanks for the update.