https://community.talktalk.co.uk/t5/Full-Fibre/New-package-start/m-p/3095779#M36654 <UL><LI>Hi i upgraded to a fibre500 package.&nbsp;<BR />start date was more than 2 weeks ago, have been on chat 2 times and both times been told it will start in 5 days but im still on the old package and have not received the email for the new package to start.&nbsp;</LI></UL> Tue, 04 Feb 2025 09:23:23 GMT Amir2018 2025-02-04T09:23:23Z https://community.talktalk.co.uk/t5/Full-Fibre/New-package-start/m-p/3095779#M36654 <UL><LI>Hi i upgraded to a fibre500 package.&nbsp;<BR />start date was more than 2 weeks ago, have been on chat 2 times and both times been told it will start in 5 days but im still on the old package and have not received the email for the new package to start.&nbsp;</LI></UL> Tue, 04 Feb 2025 09:23:23 GMT https://community.talktalk.co.uk/t5/Full-Fibre/New-package-start/m-p/3095779#M36654 Amir2018 2025-02-04T09:23:23Z https://community.talktalk.co.uk/t5/Full-Fibre/New-package-start/m-p/3095855#M36661 <P>I will request an Update.&nbsp;</P> Tue, 04 Feb 2025 11:50:28 GMT https://community.talktalk.co.uk/t5/Full-Fibre/New-package-start/m-p/3095855#M36661 Arne-TalkTalk 2025-02-04T11:50:28Z https://community.talktalk.co.uk/t5/Full-Fibre/New-package-start/m-p/3095934#M36678 <P>Hi Amir2018.</P> <P>&nbsp;</P> <P>The order is stuck in Openreach's systems, so we have contacted them and shown the problem , they are working on it post back in 48 hours on this thread we can check for an update.</P> <P>&nbsp;</P> <P>&nbsp;</P> Tue, 04 Feb 2025 15:17:33 GMT https://community.talktalk.co.uk/t5/Full-Fibre/New-package-start/m-p/3095934#M36678 Arne-TalkTalk 2025-02-04T15:17:33Z