topic Re: Outages in Full Fibre

Outages

MisterFox — Mon, 09 Sep 2024 15:02:00 GMT

For weeks I have been suffering brief outtages of my internet connection

The advisor yesterday claimed to have made some changes and so far so good but I'll post again if I get another one

Re: Outages

KeithFrench — Mon, 09 Sep 2024 15:10:44 GMT

Which make/model of router do you have? When an outage occurs, what happens to the light(s) on the front of the router? Does this only affect wireless connections to the router, or are wired (Ethernet) connections also affected?

Re: Outages

Anonymous — Tue, 10 Sep 2024 05:41:16 GMT

Morning,

Thanks for the update and we'll check back in with you tomorrow to see how your connection has been.

Michelle

Re: Outages

Anonymous — Wed, 11 Sep 2024 05:40:47 GMT

Morning,

How has your connection been over the last 48hrs?

Thanks

Michelle

Re: Outages

rouwifi — Wed, 05 Feb 2025 20:35:51 GMT

Outage please sort

Re: Outages

Gliwmaeden2 — Wed, 05 Feb 2025 21:18:08 GMT

You need to return to the message board and click on start a topic, @rouwifi, to begin your own thread.

Also complete your community forum profile, via your avatar; settings. Personal Information. Scroll down to SAVE CHANGES.

Staff will respond during the day.

Re: Outages

Debbie-TalkTalk — Thu, 06 Feb 2025 06:54:03 GMT

Hi @rouwifi

Please can you create a new topic on the Community, we can then take a look at this for you.

Thanks

Debbie