topic Re: who is responsible for removing redundant openreach kit in Full Fibre

who is responsible for removing redundant openreach kit

Trevor88 — Sun, 09 Feb 2025 15:02:13 GMT

Just had FTTP installed

who is responsible for removing redundant openreach kit ie. modem, master socket and cable

Gliwmaeden2 — Sun, 09 Feb 2025 15:41:49 GMT

If you have a new router, the old one can be returned. Staff will send you a prepaid returns bag, @Trevor88.

They will confirm all the items when they reach your thread - daytime Monday to Friday.

Make sure that you have completed your community forum profile details for them to identify your account.

ferguson — Sun, 09 Feb 2025 16:25:29 GMT

Any old master socket will remain in situ and if you had an Openreach modem e.g. for a G.fast service you can dispose of that responsibly yourself.

Anonymous — Mon, 10 Feb 2025 07:24:16 GMT

Good morning,

Would you like us to send a router returns bag for the modem/router?

Thanks

Michelle