topic Re: Night time outage & router llights flashing (again) in Full Fibre

Night time outage & router llights flashing (again)

Greyngrizzled — Sat, 24 May 2025 20:21:34 GMT

Hi, similar issue to one of the previous posts.

Last night my internet went down around 1am, not an uncommon occurence for TT to go down at night ( I'm a shift worker)

Since then the LED has flashed white then amber every 30 seconds and there is a short outage.

I have switched the modem off and fibre box off to reset them several times.

Got to the point where I've put some black tape over it.

I have restarted the modem via the dashboard, ran check my connection, download speeds etc.

There were / are no faults in the hub history

I do have BB service albeit with a very short fluctuation shown on my PCs internet adapter

Hub status is voice not registered and shows an error

However I don't use digital voice and haven't had a landline since the change over so this is completely new.

thanks beforehand

GnG

Re: Night time outage & router llights flashing (again)

Divsec — Sat, 24 May 2025 20:36:42 GMT

Hi @Greyngrizzled there do seem to have been outages in Maidenhead during today but no recent reports.

Re: Night time outage & router llights flashing (again)

Greyngrizzled — Sun, 25 May 2025 10:51:04 GMT

bit too far north, my ISP location is showing Kettering/.Perterborough/ Cambridge depending on whichever service is used.

there is an inbound / outbound spike on the ethernet which coincides with the modem LED and the LAN on BT fibre unit

Is it possible even without a landline phone connected that the spammers have actually left voicemail, honestly it never stopped when last plugged one in which is why I have only used my mobile for years.

Re: Night time outage & router llights flashing (again)

Divsec — Sun, 25 May 2025 10:56:08 GMT

Hi @Greyngrizzled beyond my knowledge sadly, the team will pick up your posts on Tuesday if not before.

Sorry I can't be more help but hidden away out here in Norfolk fibre is pretty much on a par with unicorns and hens teeth.

Re: Night time outage & router llights flashing (again)

kanya-TT — Mon, 26 May 2025 07:20:35 GMT

Hey there, @Greyngrizzled . Please advise if you still having issues with your internet?

Kanya

Re: Night time outage & router llights flashing (again)

Greyngrizzled — Mon, 26 May 2025 22:04:13 GMT

Hi, thanks for replies

the modem LED stopped flashing sometime today,

Checked this morning, was still flashing around 09.00hrs and I covered it with black tape again

And appeared to be stable again when I peeled the tape back at 18.00hrs

Suppose I'll be none the wiser to whatever glitch caused it.

Re: Night time outage & router llights flashing (again)

Greyngrizzled — Tue, 27 May 2025 07:07:27 GMT

Hi Greyngrizzled,

@Anonymous (Super Duper Contributor) posted a new reply in Full Fibre on 27-05-2025 06:27 AM :

Did you not notice the 30 plus threads on this subject posted over the bank holiday weekend?

yes I saw that it was a wider issue and chose not to hijack someone elses post.

And no...I didn't realise that it was related to Voip so I didn't read the pinned thread

Re: Night time outage & router llights flashing (again)

siphosethu-TT — Tue, 27 May 2025 07:16:25 GMT

Hi there @Greyngrizzled, there is an outage, and I would suggest you try rebooting your router by turning it off and on. Thanks

Re: Night time outage & router llights flashing (again)

Anonymous — Tue, 27 May 2025 14:43:28 GMT

@DJI_MINI_3 (Super Duper Contributor) posted a new reply in Full Fibre on 27-05-2025 06:27 AM :

Did you not notice the 30 plus threads on this subject posted over the bank holiday weekend?

yes I saw that it was a wider issue and chose not to hijack someone elses post.

And no...I didn't realise that it was related to Voip so I didn't read the pinned thread

@Greyngrizzled

I thought i had deleted that post soon after posting it, is it still visible?

Re: Night time outage & router llights flashing (again)

Greyngrizzled — Tue, 27 May 2025 14:55:41 GMT

I received an email notification but your helpful reply had disappeared by the time I logged in.

So I just copy and pasted it into mine 👍