topic Re: Flashing Amber Light on Router, no telephone connection in Full Fibre

Flashing Amber Light on Router, no telephone connection

DPR26577 — Mon, 26 May 2025 10:08:31 GMT

This problem has been ongoing for the last few days. I don't seem to have problems connecting to the internet but wifi connection with the TV keeps dropping off along with the flashing router light. Just tried the landline and have no connection also

Re: Flashing Amber Light on Router, no telephone connection

sabelo-TT — Mon, 26 May 2025 10:10:52 GMT

@DPR26577, thank you for bringing this to our attention as we will look into this matter.

Before continuing any further, please update your community profile and add your landline number and/or account number so your account can be identified. Please don't post personal information here.

https://community.talktalk.co.uk/t5/user/myprofilepage/tab/personal-profile:personal-info

Re: Flashing Amber Light on Router, no telephone connection

Anonymous — Mon, 26 May 2025 11:27:25 GMT

Keep an eye on the Service Status Dashboard:

https://community.talktalk.co.uk/t5/Service-Status-Dashboard/bd-p/service

Re: Flashing Amber Light on Router, no telephone connection

nambuso-TT — Mon, 26 May 2025 11:32:48 GMT

@Anonymous thanks for the support. @DPR26577 please do let me know once you have updated your profile so that I can look into your TV issue. Thanks

Re: Flashing Amber Light on Router, no telephone connection

Tony54 — Mon, 26 May 2025 11:57:17 GMT

I have also had this issue for the last few days, internet as not been affected, and i do get the occasional flashing amber light. I can only assume i am also affected by the ongoing issue. If i need to had anything to my profile, that the support team need, just let me know.

Thanks

Re: Flashing Amber Light on Router, no telephone connection

Anonymous — Mon, 26 May 2025 12:05:47 GMT

@Tony54

You will need to open your own thread support staff will not answer your questions in another customers thread even if it is on the same subject.

Re: Flashing Amber Light on Router, no telephone connection

nambuso-TT — Mon, 26 May 2025 12:06:46 GMT

Thank you for that and once you start your own thread, we will take it from there.

Re: Flashing Amber Light on Router, no telephone connection

Feliscatus — Mon, 26 May 2025 13:06:58 GMT

I have the same problem. Internet seems ok apart from outgoing links to Talktalk. Phone out completely. No easy support.

Re: Flashing Amber Light on Router, no telephone connection

nambuso-TT — Mon, 26 May 2025 13:14:14 GMT

Hi there @Feliscatus. I'm sorry to hear this. Please start your thread and we will look into this for you.

Re: Flashing Amber Light on Router, no telephone connection

Feliscatus — Mon, 26 May 2025 16:18:07 GMT

Hi Nambuso-TT. Thank you for your reply and apologies for my late reply to you. From the other threads I should have suspected an outage which has now been resolved; all systems working now.

Kind regards.

Feliscatus

Re: Flashing Amber Light on Router, no telephone connection

nambuso-TT — Mon, 26 May 2025 16:21:55 GMT

No worries:) I am glad that your services are now up and running. Should you require further assistance, please do not hesitate to reach out. Thank you very much for contacting TalkTalk. Enjoy the rest of your day.

Goodbye!👋