topic Re: IKEV2 VPN not working in Full Fibre

IKEV2 VPN not working

Miranda16 — Fri, 30 May 2025 08:34:40 GMT

My work provides an IKEV2 VPN for access. This works for me anywhere apart from at home using my TalkTalk connection.

I have spoken to the IT people and there is no fault at the office and the VPN is working for everyone else.

I have searched this forum and have found similar posts to mine that seem to indicate that a firmware update for the router resolves the problem. Can this be done for me please.

Re: IKEV2 VPN not working

nomfezeko-TT — Fri, 30 May 2025 08:37:44 GMT

Hi there @Miranda16 , thank you for reaching out to us, just to make sure that I comprehend, you need assistance with updating your router's firmware?

-Fez.

Re: IKEV2 VPN not working

KeithFrench — Fri, 30 May 2025 08:50:51 GMT

Hi @Miranda16

If you have the Sagemcom WiFi Hub 1 or 2, I have done extensive VPN testing on all firmware versions, including the current V208. I have found no issues at all. However, I cannot test yours as there does not seem to be any free IKEv2/IPSec VPN server addresses.

Re: IKEV2 VPN not working

nomfezeko-TT — Fri, 30 May 2025 08:52:44 GMT

Thank you so much for the support @KeithFrench

-Fez.

Re: IKEV2 VPN not working

KeithFrench — Fri, 30 May 2025 08:54:35 GMT

Hi @nomfezeko-TT

You are very welcome.

Re: IKEV2 VPN not working

Miranda16 — Fri, 30 May 2025 08:55:29 GMT

Yes please

Re: IKEV2 VPN not working

nomfezeko-TT — Fri, 30 May 2025 08:56:49 GMT

@Miranda16 , please refer to Keith's response above.

-Fez.