topic Re: Help in Full Fibre

Help

cal562301 — Fri, 27 Jun 2025 07:58:50 GMT

I received my ethernet equipment through the post a few days ago. But I can't work out how to use it. Even though it's meant to be better than the one I had before. Please could someone help me?

Re: Help

siphosethu-TT — Fri, 27 Jun 2025 08:10:35 GMT

Hi there @cal562301, I'm guessing you trying to set it up, correct?

Re: Help

KeithFrench — Thu, 03 Jul 2025 10:51:10 GMT

Hi @cal562301

TalkTalk no longer supply Powerline adapters. Please can you supply the make/model of the device(s) that you have been sent, & I will be happy to help you.

The information below is provided by TalkTalk. For confirmation, please contact @Lorrainef, the manager of the TalkTalk support staff on this forum.

KeithFrench is one of our valued Community Stars and can help with a range of issues related to wireless and networking. At times, he may ask you to send him test results via a Private Message to help analyse/diagnose an issue. Although Keith does not work for TalkTalk, he very kindly shares his time and knowledge to help others.

If you need further help or if we need to take any details such as personal information about your account, like phone numbers, account numbers, etc, one of the TalkTalk team will jump in and help out.

Re: Help

siphosethu-TT — Thu, 03 Jul 2025 10:58:24 GMT

Thanks @KeithFrench for the help. 😇

Re: Help

KeithFrench — Thu, 03 Jul 2025 12:15:03 GMT

No problem @siphosethu-TT.