topic Re: Digital Voice VOIP in Full Fibre

Digital Voice VOIP

Tony54 — Thu, 31 Jul 2025 08:46:03 GMT

I seem to have lost my Digital Voice again today, am i alone or is this a wider issue.

Thanks

Re: Digital Voice VOIP

kanya-TT — Thu, 31 Jul 2025 08:53:12 GMT

We are so sorry to hear that @Tony54. Are you currently home? we'd like to run diagnostics as promptly as we can.

Kanya

Re: Digital Voice VOIP

Tony54 — Thu, 31 Jul 2025 09:13:43 GMT

Yes i am at home.

Thanks

Re: Digital Voice VOIP

kanya-TT — Thu, 31 Jul 2025 09:24:31 GMT

Thank you. But it would appear you on Fullfibre, we currently do not have tools to assist with FTTP. However, you have options of two teams that are ready to assist, voice and chat teams. Please see below.

customers helpline: 0345 172 0074 Mon - Fri: 9am - 6Fibre pm Sat-Sun: 9am - 5:30pm https://community.talktalk.co.uk/t5/FutureFibre/bd-p/FutureFibre The team are available between 9am and 6pm Monday to Friday and 9am to 5:30pm on weekends.

Kanya

Re: Digital Voice VOIP

Tony54 — Thu, 31 Jul 2025 09:25:30 GMT

I do not need my telephone my telephone in connection with health, and yes i am at home.

Thank you

Re: Digital Voice VOIP

kanya-TT — Thu, 31 Jul 2025 09:26:47 GMT

You are on Fullfibre right/

Kanya

Re: Digital Voice VOIP

Tony54 — Thu, 31 Jul 2025 16:26:09 GMT

Seems to have righted itself now.

Re: Digital Voice VOIP

kanya-TT — Thu, 31 Jul 2025 16:29:09 GMT

I assume the issue is now resolved @Tony54?

Kanya